Shipping policy
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Shipping Availability
- At this time, we only ship within the United States. International shipping is not available until further notice.
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Shipping Fees
- Please ensure that the appropriate shipping option is added to your order before checking out. Orders without shipping included will not be processed.
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Accurate Shipping Information
- Customers are responsible for providing accurate and complete shipping information, including their full legal first and last name, delivery address, and contact details. The company is not responsible for orders delayed or lost due to incorrect or incomplete information provided by the customer.
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Shipping Timeframes
- Estimated shipping times may vary depending on the shipping method selected and your location. Orders are fulfilled in the order they are received, and processing times are separate from shipping times.
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Third-Party Shipping Providers
- Once your order has been handed over to the shipping carrier, the company is not liable for delays, damages, or loss caused by the third-party shipping provider.
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Damaged or Lost Packages
- If your package is damaged or lost during shipping, please contact the shipping carrier directly to file a claim. If additional assistance is needed, you may contact our support team with your order and tracking information.
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Order Tracking
- Tracking information will be provided via email once your order has shipped. Please monitor your shipment for updates and delivery status.